RocketTheme - TOPIC: [SOLVED] No Need To Update Gantry (1/2)

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- Kevin M
- Sr. Rocketeer
- Posts: 178
- Thanks: 1
SOLVED No Need To Update Gantry

Posted 8 years 1 month ago
- I have a site using Kraken and no way no how can I get rid of this alert to update to 5.2.13. Gantry is up to date, Joomla does not find an update, when I click the link generated in the template manager and follow it to the Joomla updater Gantry never shows (thats correct since it is already up to date). How on earth do we get rid of this alert when it is already at 5.2.13?
  
  HINT: I have cleared all my caches, website and browsers and it persists.
- Last Edit: 8 years 1 month ago by Kevin M.
#1285786
- cdavis411
- Preeminent Rocketeer
- Posts: 17787
- Thanks: 882
Re: SOLVED No Need To Update Gantry

Posted 8 years 1 month ago
- please provide a screenshot of the offending notice
#1285803
- Kevin M
- Sr. Rocketeer
- Posts: 178
- Thanks: 1
Re: SOLVED No Need To Update Gantry

Posted 8 years 1 month ago
- This is really straight forward, not sure what a screenshot is going to do for you other than verify what I am trying to tell you. At any rate here you are, the first image is the top and the second is the bottom to show you why this is an issue.
  
  TOP:
  
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  BOTTOM:
  
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#1285924
- cdavis411
- Preeminent Rocketeer
- Posts: 17787
- Thanks: 882
Re: SOLVED No Need To Update Gantry

Posted 8 years 1 month ago
- is this site hosted on a cloud delivery network (CDN) or using a cpanel script or plugin that simulates a cloud or caches the site outside of Joomla?
#1286106
- Kevin M
- Sr. Rocketeer
- Posts: 178
- Thanks: 1
Re: SOLVED No Need To Update Gantry

Posted 8 years 1 month ago
- This is a cPanel server but there is no scripts or CDN. I have a few other sites using this version of Gantry and they are not experiencing this issue.
#1286107
- cdavis411
- Preeminent Rocketeer
- Posts: 17787
- Thanks: 882
Re: SOLVED No Need To Update Gantry

Posted 8 years 1 month ago
- Okay thank you for the reply. I am going to be asking some other mods to take a look at this as well as I am unable to recreate the issue. Can you please provide cpanel and Joomla super user access in the secure tab of the full reply editor for them to take a closer look?
#1286108
- Kevin M
- Sr. Rocketeer
- Posts: 178
- Thanks: 1
Re: SOLVED No Need To Update Gantry

Posted 8 years 1 month ago
- Thank you, the info you requested has been added to the secure side. Please let me know if there is anything else you need access to or information from.
#1286110
- cdavis411
- Preeminent Rocketeer
- Posts: 17787
- Thanks: 882
Re: SOLVED No Need To Update Gantry

Posted 8 years 1 month ago
- this is fixed. I just updated the gantry version manually. perhaps the previous install was corrupted in process.
- The following users have thanked you: Kevin M
#1286185
- Kevin M
- Sr. Rocketeer
- Posts: 178
- Thanks: 1
Re: SOLVED No Need To Update Gantry

Posted 8 years 1 month ago
- Thank you, I will research how this is done so I dont waste your time on something as easy as this again. Much appreciate your time however...
#1286254
- cdavis411
- Preeminent Rocketeer
- Posts: 17787
- Thanks: 882
Re: SOLVED No Need To Update Gantry

Posted 8 years 1 month ago
- to do a manual install simply go to gantry.org/
  download the latest Gantry package for your template
  install it just like any other Joomla extension using the Joomla installer
#1286341