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website pages not loading: [500 behavior::caption not found]

    • Alexandr's Avatar
    • Alexandr
    • Rocketeer
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    website pages not loading: [500 behavior::caption not found]

    Posted 1 year 2 weeks ago
    • Today I migrated from Joomla 3.10.11 to Joomla 4.3 and my website pages (front) do not load when I go to any article.

      I see error:
      500 behavior::caption not found

      when I go to any article.

      this is due to the Rockettheme template or due to Gantry 5.

      i have updated all extensions and plugins on my Jooml 4.3 website and if i change the default template theme to Cassiopeia then all the pages of my website load but if i change the template to Gantry 5 template the articles don't load on my website.
    • MrT's Avatar
    • MrT
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    • Web Designer/Developer

    Re: website pages not loading: [500 behavior::caption not found]

    Posted 1 year 2 weeks ago
    • You have left j3 html overrides in place that you created in j3 (not provided by RT) so remove them . Only leave in place those that we do provide in the template html folder.

      Regards, Mark
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    • Alexandr's Avatar
    • Alexandr
    • Rocketeer
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    Re: website pages not loading: [500 behavior::caption not found]

    Posted 1 year 1 week ago
    • do you mean overrides for my Rockettheme template?

      I went into the template overrides settings and there is no information about overrides.

      can you write the path where these overrides are?
    • MrT's Avatar
    • MrT
    • Preeminent Rocketeer
    • Posts: 101084
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    Re: website pages not loading: [500 behavior::caption not found]

    Posted 1 year 1 week ago
    • /templates/yourtemplate/html

      Your subscription appears to have expired. Support does require a current subscription.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.

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