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Help Please New to Joomla and RT Can't install

    • Michael Tuffin's Avatar

    Help Please New to Joomla and RT Can't install

    Posted 17 years 6 months ago
    • Trying to install carbonite get this error

      Unable to create directory '/var/www/vhosts/archanfse.com/httpdocs/joomla_folder/media/install_4542a6a733e13/rt_carbonation/'Unable to create path for /var/www/vhosts/archanfse.com/httpdocs/joomla_folder/media/install_4542a6a733e13/rt_carbonation/

      Everything shows writable to me.

      Thanks
    • Dave Goodwin's Avatar
    • Dave Goodwin
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    Re: Help Please New to Joomla and RT Can't install

    Posted 17 years 6 months ago
    • Hi Michael,

      You might start be providing a URL to the troubled site.

      Also, are you having trouble with Joomla also, or just the RocketTheme template?

      dave
    • "I'm an individual, just like everyone else."
    • Michael Tuffin's Avatar

    Re: Help Please New to Joomla and RT Can't install

    Posted 17 years 6 months ago
    • David Goodwin wrote:
      Hi Michael,

      You might start be providing a URL to the troubled site.

      Also, are you having trouble with Joomla also, or just the RocketTheme template?

      dave

      www.archanfse.com/joomla_folder

      I uploaded joomla and the default templated work fine. I just cannot get the rockettheme templates to upload. I have followed all the instructions. Going to the templete manager, pointing to the downloaded file, upload and installm, but get the errors given in my initial post
    • Joe Halleck's Avatar
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    Re: Help Please New to Joomla and RT Can't install

    Posted 17 years 6 months ago
    • What file extension does the template file have?
      Possible your host doesn't have the proper support for compressed files Joomla needs.
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    • Michael Tuffin's Avatar

    Re: Help Please New to Joomla and RT Can't install

    Posted 17 years 6 months ago
    • Joseph Halleck wrote:
      What file extension does the template file have?
      Possible your host doesn't have the proper support for compressed files Joomla needs.

      Then why would the templates included with the joomla install work fine?
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    Re: Help Please New to Joomla and RT Can't install

    Posted 17 years 6 months ago
    • They were part of the initial upload.
      Create a phpinfo.php file in the root of your setup and add this to it:
      <?php
       
      // Show all information, defaults to INFO_ALL
      phpinfo();
       
      // Show just the module information.
      // phpinfo(8) yields identical results.
      phpinfo(INFO_MODULES);
       
      ?>
      Then use your browser and navigate to this new file.
      Look for this in the Output
      ZLib Support enabled
      If it is missing have your host add it.
      Remove the phinfo.php file when done troubleshooting.
      Also possible something is wrong with permissions.
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    • Yves's Avatar
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    Re: Help Please New to Joomla and RT Can't install

    Posted 17 years 6 months ago
    • You can just upload (FTP) the uncompressed folder to your templates folder and it should appear in your list of templates.
    • Yves
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    Re: Help Please New to Joomla and RT Can't install

    Posted 17 years 6 months ago
    • Hi Michael,

      I've used the technique that Yves has mentioned. Try that.

      Just unzip the file and FTP the files (in a folder) to the 'templates' folder. Then, in the Joomla Admin control panel set the new template as 'default'.

      But, your original problem could be a matter of file/folder permissions.

      dave
    • "I'm an individual, just like everyone else."

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