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Raffet M Ali
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This site is temporarily unavailable.
« on: December 30, 2007, 02:17:56 AM »

Hello,

I'm using Versatility III template with Joomla 1.3. I have installed the template and everything went so right a month ago, but suddenly, I found this message whenever I open my site:



Can anyone tell me what this message is all about? How can I protect my site from being like this again?

Please help

Regards

Raffet Ali
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Regards

Raffet Ali
Mariela Vasquez
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Re: This site is temporarily unavailable.
« Reply #1 on: December 30, 2007, 03:29:25 AM »

Thats seems as you dont delete or upload again the installation folder or maybe  do you change something at you configuration.php....if you dont have information on the site, delete this file (configuration.php) from the server and then the installation process will begin again.
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Mariela
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Raffet M Ali
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Re: This site is temporarily unavailable.
« Reply #2 on: December 30, 2007, 04:15:26 AM »

Hello,

1- I have already deleted the installation folder when I first installed the template, and also I didn't change anything inside the configuration.php file at all.

2-I have deleted the (configuration.php) from the server and uploaded the one I have in my localhost server.

I think, hacking was what happened to my site, because it was fine for more than a month. I didn't touch anything. My Question is : can you help me find a good way to protect my site?

Regards
Raffet Ali
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Raffet Ali
Raffet M Ali
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Re: This site is temporarily unavailable.
« Reply #3 on: December 30, 2007, 05:40:50 AM »

Hello,

No reply?
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Raffet Ali
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Re: This site is temporarily unavailable.
« Reply #4 on: December 30, 2007, 05:42:20 AM »

I see that you already posted at the joomla forum, a good first start.
Thread here: http://forum.joomla.org/index.php/topic,247771.0.html

You probably already read this thread, but in case you did not read this:
http://forum.joomla.org/index.php/topic,54006.0.html

Like someone posted on the joomla.org site:  contact your hosting provider to retrieve your server raw access logs, if you do not know how to do this already.

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Do not go where the path may lead, go instead where there is no path and leave a trail.
Andy Miller
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Re: This site is temporarily unavailable.
« Reply #5 on: December 30, 2007, 10:00:33 AM »

At the bottom of your error message in quite light grey, is the message "Could not connect to the database server".

This means either:

a) your db server is down

b) the credentials for your database are incorrect (check configuration.php)

c) your database itself is either not there, or your user does not have permission to access it.

d) your database and credentials are fine, the tables are not there/valid
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Raffet M Ali
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Re: This site is temporarily unavailable.
« Reply #6 on: December 30, 2007, 12:02:35 PM »

Hello,

Thank you for your help. However, I didn't touch anything; I  didn't touch the files including (configuration.php), I didn't touch the database, so how can this happen?It must be hacking... in case it is a hacking, then how can I prevent my site?

Regards

Raffet Ali
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Regards

Raffet Ali
Roland Deschain
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Re: This site is temporarily unavailable.
« Reply #7 on: December 30, 2007, 12:15:59 PM »

Hello,

Thank you for your help. However, I didn't touch anything; I  didn't touch the files including (configuration.php), I didn't touch the database, so how can this happen?It must be hacking... in case it is a hacking, then how can I prevent my site?

Regards

Raffet Ali

The best bet is to secure your site as per the instructions at Joomla.org.

Best of luck.
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Raffet M Ali
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Re: This site is temporarily unavailable.
« Reply #8 on: December 30, 2007, 12:22:44 PM »

Can you please provide URL?

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Raffet Ali
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Raffet Ali
SureLurksalot
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Re: This site is temporarily unavailable.
« Reply #9 on: December 30, 2007, 12:49:51 PM »

Like posted above read this thread :
You think you're site got hacked? Read this first, please!!!
http://forum.joomla.org/index.php/topic,54006.0.html

And Read this one also the answers you seek are there:

Joomla! Administrator's Security Checklist

 http://help.joomla.org/component/option,com_easyfaq/task,view/id,167/Itemid,268/


Also consider Andy's Post:
Quote
At the bottom of your error message in quite light grey, is the message "Could not connect to the database server".

This means either:

a) your db server is down

b) the credentials for your database are incorrect (check configuration.php)

c) your database itself is either not there, or your user does not have permission to access it.

d) your database and credentials are fine, the tables are not there/valid

Cheers!


Edit: Added Bold Headers and Quote.....
« Last Edit: December 30, 2007, 12:54:38 PM by SureLurksalot » Logged

Do not go where the path may lead, go instead where there is no path and leave a trail.
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