Entitlements
The most frequent questions about our club memberships relate to Entitlements, from a plain definition to more complex queries. This page hopes to address such questions.
Please read all answers provided here, but if you need further clarification, please contact us on contact us page.
Please read all answers provided here, but if you need further clarification, please contact us on contact us page.
Entitlements Questions
What is an entitlement?
Entitlements refer to the number of instances (sites) that can use our templates, styles or extensions. 1 entitlement is required for every live instance of a theme or extension.
How are Non-Profits exempt from entitlements?
If the site you are setting up is for a Non-Profit organisation, which is given its non-profit status from national law, then you do not require an entitlement for the install. For more information on our Non-Profit definition, please see our main Help Page.
Example: If you have 3 entitlements, and you have set up 3 sites with our templates, you can still setup a 4th site if it is for a non-profit organisation without the need to purchase more entitlements.
Family & personal sites are NOT non-profit sites.
Example: If you have 3 entitlements, and you have set up 3 sites with our templates, you can still setup a 4th site if it is for a non-profit organisation without the need to purchase more entitlements.
Family & personal sites are NOT non-profit sites.
Do development / test / local sites count against entitlements?
No, we only count live sites for entitlements, not development areas. A development area has to be closed or restricted for it to count, such as a password protected external server or a localhost area. As long as the site is only being used for development or testing, then entitlements do not apply. Therefore, the entitlements become active once it goes live.
Do entitlements count for Intranet sites?
Yes, even if only on a local organisation network. However, if the Intranet site is being used for development or test purposes, then it does not count, as defined above.
Are entitlements on a per template basis?
No, entitlements are applied as a whole, rather then on a per template basis. Therefore, you cannot setup 3 sites with MixxMag, 3 sites with Akiraka and 3 sites with Mynxx, as that would be a total of 9 entitlements.
Can I use the same template twice?
Certainly, if you have 3 entitlements, you can setup 3 sites with Nexus, or 3 sites with different templates. Entitlements are the same whether you use the same template multiple times or different themes.
Can I switch templates?
Yes, entitlements are not locked to a specific install or template. You can change the template of your site 20 times and it still only counts as 1 entitlement.
Does my total entitlement count decrease every time I download or install?
No, entitlements only refer to live uses of the templates. Therefore, you can download every template or extension and still not use any entitlements.
Similarly, if you installed 20 templates onto a single install and ended with only 1 template in use, that is still only 1 entitlement.
Similarly, if you installed 20 templates onto a single install and ended with only 1 template in use, that is still only 1 entitlement.
How do I register my entitlements?
Your total available entitlements appear under Account → My Subscriptions. However, there is no facility to register particular sites with entitlements, you will need to track your own entitlement usage.
Do subdomains count against my entitlements?
If the subdomain is a separate site, then it will count as an additional entitlement. Therefore, if you had Meridian installed on www.yoursite.com and then Vertigo installed on demo.yoursite.com, that would be 2 entitlements.
Can I use entitlements after membership expiration?
Yes, if you have spare entitlements after your membership has expired, you can set up sites with templates you have downloaded.
However, remember that your access to RokDownloads is restricted after expiration so you cannot download new files.
However, remember that your access to RokDownloads is restricted after expiration so you cannot download new files.
If my account expires and I renew later, do I still have both my old and new entitlements?
Yes, entitlements are cumulative. When you renew, and/or purchase additional entitlements, they will be added together. Therefore, if you started out with 3 entitlements from a 365 Joomla Club membership, then renewed for another year, you would have 6 entitlements in total.
When do my entitlements expire?
Entitlements are not restricted to the duration of your membership, a site setup using a RocketTheme template can continue to use that template even after expiration.
How do I purchase more entitlements?
You can purchase entitlements from the Join a Club page. If you renew within 30 days of your account expiration, you can renew your membership and be granted extra entitlements, in addition to the extended term. You can also upgrade to a Developer account to gain unlimited entitlements. Also, you can purchase entitlement bundles, separate from upgrades or renewals.
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