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SOLVED Cannot compliete purchase

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  • SOLVED Cannot compliete purchase

    Posted 10 years 2 months ago
    • Hello,

      I'm trying renew my subscription and getting this error - see attachment.

      I live in Ireland an zip code is just one number.

      Could you help with purchase.

      Thanks
      Regards
    • Last Edit: 10 years 2 months ago by Denise O'Grady.
    #1069129
    • Kat05's Avatar
    • Kat05
    • Preeminent Rocketeer
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    Re: Cannot compliete purchase

    Posted 10 years 2 months ago
    • hi there,

      please send an email to support(at)rockettheme.com, they can assist you with your issue.

      thanks, kat :)
    • Kat05 / QA Lead & Support / Germany
    #1069143

  • Re: Cannot compliete purchase

    Posted 10 years 2 months ago
    • hi,

      Could you give email to support, I cannot use premier support, because my subscription has expired.

      Thanks you
    #1069146
    • Kat05's Avatar
    • Kat05
    • Preeminent Rocketeer
    • Posts: 25898
    • Thanks: 334

    Re: Cannot compliete purchase

    Posted 10 years 2 months ago
    • hi again,

      you do not need to have any valid subscription or premier support incidents to send that email.

      kat :)

    • The following users have thanked you: Denise O'Grady

    • Kat05 / QA Lead & Support / Germany
    #1069149

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