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Problem to open rocketTheme update on joomla

  • Problem to open rocketTheme update on joomla

    Posted 6 months 2 weeks ago
    • In first, excuse for my English, i'm French...
      i'm in joomla V3.8.2
      when i'm on my console administration in joomla, i'm clic on Not Authenticated w/RocketTheme and i have this message :
      Fatal error: require_once(): Failed opening required '/kunden/homepages/31/d434668016/htdocs/JOOMLA/libraries/joomla/factory.php' (include_path='.:/usr/lib/php7.0') in /homepages/31/d434668016/htdocs/JOOMLA/plugins/system/rokupdater/ajax.php on line 107
      What is it ? do you have a solution because now, i can't update Rockettheme...
      Thank you
    • MrT's Avatar
    • MrT
    • Preeminent Rocketeer
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    Re: Problem to open rocketTheme update on joomla

    Posted 6 months 2 weeks ago
    • uninstall rokupdater - it's no longer required.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.

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