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SOLVED Menu and Roksprocket quit working

    • stantaylor's Avatar
    • stantaylor
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    SOLVED Menu and Roksprocket quit working

    Posted 6 years 10 months ago
    • My site is highwest.net .
      The fusion menu is not working properly. Sub-menus are not clickable.
      Rocksprocket modules are not working. Slideshow and Mosaic modules on the front page don't work right. I also have Tabs on other pages that don't display content.
      Joomla version is 3.7.0.
      Template is Kirigami 1.10.

      I have:
      1.Disabled Joomla cache.
      2.Used the Joomla database Fix item to correct database errors.
      3.Used the Joomla Discover item to find improperly installed extensions and had it to install them.
      4.Downloaded and installed the latest Roksprocket version.
      5.Tried changing PHP version to 7.0. This didn't solve the problem so I changed it back to 5.6.3.

      The best I can tell, this happened in the last week. I don't remember how recently I updated the site, but I don't think it's been more than a few weeks.

      Thanks for any assistance.
    • Last Edit: 6 years 10 months ago by stantaylor.
  • Re: Menu and Roksprocket quit working

    Posted 6 years 10 months ago
    • Strangely it also happened to my site today. It was working fine until today.
      I disabled the Roksprocket modules and site was back online.
      When those modules are enabled frontend throws the following error:
      Error displaying the error page: Call to a member function getSource() on null: Call to a member function getSource() on null
    • stantaylor's Avatar
    • stantaylor
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    Re: Menu and Roksprocket quit working

    Posted 6 years 10 months ago
    • I don't get any error messages. Some items just quit working. Since my last request for help I downloaded and installed the latest versions of the template and Gantry. I also change the PHP version to 7.0. Nothing changed. If anyone will give advice, I'll be grateful. I've done everything I can think of.
    • Henning's Avatar
    • Henning
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    Re: Menu and Roksprocket quit working

    Posted 6 years 10 months ago
    • as a start I suggest to disable Rokbooster ...
    • stantaylor's Avatar
    • stantaylor
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    • Baptist minister

    Re: Menu and Roksprocket quit working

    Posted 6 years 10 months ago
    • Thank you!
    • Last Edit: 6 years 10 months ago by Henning.
    • Henning's Avatar
    • Henning
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    Re: Menu and Roksprocket quit working

    Posted 6 years 10 months ago
    • Tweaking RokBooster can be a tough thing.
      You can exclude files and pages from the process ... that's a bit like trial and error.
      You could also try other extensiond like JCH.

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