Huge error in my website (Requiem Theme Wordpress)
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- Timsfuncasino
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Hi,
I discovered a huge error today in my website. See the following page: bit.ly/2pO3tU1
Theme used is Requiem (Wordpres version). How can I solve this error. I think it's in the core files.
Thank you.
Regards,
Bas
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- Matt
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You changed the "Pages - Pricing" Outline name and since that Outline was still assigned to active pages it's bugging out... the Cache just needed to be cleared (needs to be cleared after changing the Outline name or certain G5 settings) -- So all i did was go to the Extras Menu > Clear Cache and all is well now
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- Timsfuncasino
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- Hi Matt, thank you for your response. The error is back... I just entered the backend, cleared cache, but the error still exists. What is going wrong?
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- Matt
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- Did you delete the presets? Can you try backing up your site (just to be safe) and reinstalling Requiem... just unpack and re-upload the Theme files (ONLY the Theme files ~ Standalone download) via FTP
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- Timsfuncasino
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Hi Matt,
Im not sure what to do, afraid to break things. Can you please look at it for a second? I've added the FTP details in the secured section.
Thank you very much!
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- Matt
- Preeminent Rocketeer
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Upgrading/reinstalling the Theme is something you should feel comfortable doing/will need to do yourself.
I always backup my site before doing stuff like this though.
I like either of the following plugins for WordPress: Akeeba Backup or BackupBuddy
If you have any 3rd party caching plugins running, disable though and then take a backup of your site.
Then download the Standalone Requiem Theme. Unzip it. Then FTP the entire "rt_requiem" folder up to:
/wp-content/themes/
and Overwrite all of the existing files there.
Go to your Gantry 5 Requiem Dashboard in the backend and go to the Extras Menu (upper right) and Clear Cache
then test your page with the current issue - SEARCH the forum first! These boards are rich in knowledge and vast in topics. This includes searching just the 'Solved' forums, using Google, and using ChatGPT
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- Timsfuncasino
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Hi Matt,
I just wanted to download the Requiem theme but I'm unable to. Have to purchase a license again. That's a pity to be honest.
Is there another way I can download the theme again? - Last Edit: 6 years 10 months ago by Timsfuncasino.
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- Matt
- Preeminent Rocketeer
- Posts: 21561
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- messin' with stuff
- You'll need to purchase a license... we offer lifetime licenses as well
- SEARCH the forum first! These boards are rich in knowledge and vast in topics. This includes searching just the 'Solved' forums, using Google, and using ChatGPT
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- Timsfuncasino
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- This is crazy. We have done nothing and out of the blue the page crashes and now we need to buy a new theme license...
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- Timsfuncasino
- Newbie
- Posts: 12
- Thanks: 0
- Isn't there another option to fix this?!
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