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Help with Template

    • SEOinVancouver's Avatar
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    Re: Help with Template

    Posted 7 years 23 hours ago
    • Thanks MrT, sent that screenshot to my hosting provider.
    • MrT's Avatar
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    Re: Help with Template

    Posted 7 years 23 hours ago
    • You're very welcome. let us know the outcome.

      If your issue is now solved, please EDIT your FIRST POST in this thread by adding [SOLVED] at the start of the title and then select the TICK icon. This lets the moderators know that it can be moved to the solved section.

      If you can't edit the first post this will be because it is more than 7 days old, so please reply stating that the topic can be closed and a moderator will do this for you.



      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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    Re: Help with Template

    Posted 7 years 23 hours ago
    • Thank you MrT. If anybody knows more about this type of error please let me know. I do not fully trust my hosting techs.
    • Last Edit: 7 years 23 hours ago by SEOinVancouver.
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    Re: Help with Template

    Posted 7 years 22 hours ago
    • 403 forbidden means that you (Joomla) don't have permission to access that file on the server. It can be caused by the files being "owned" by Apache rather than your hosting account (especially if you are using apache2handler rather than cgi/fastCGI) or a mod_security rule OR and htaccess rule denying access.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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    Re: Help with Template

    Posted 7 years 1 hour ago
    • The hosting company says they fixed that problem however the issues with the website continue. Any input? Thanks.
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    Re: Help with Template

    Posted 7 years 59 minutes ago
    • You can open the console-window in your browser yourself (sice you are an seo expert you know how to do that).
      The issue is still there. The scripts still show a 403-error.
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    Re: Help with Template

    Posted 7 years 42 minutes ago
    • I have not coded in 10 years :) At this point SEO is about social engineering :)

      Looking at the console/inspector is not really coding. Maybe at some point in your life you might want to find out if an image has a proper title or alt tag ...
    • Last Edit: 6 years 11 months ago by Henning.
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    Re: Help with Template

    Posted 6 years 11 months ago
    • Yes your host has not fixed it at all. The same issue is still there.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
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    Re: Help with Template

    Posted 6 years 11 months ago
    • This is what they are saying:


      Hello,

      What URL is giving the 403 error?

      Also, please provide the IP address you are connecting from. You may visit cmyip.com in a browser to obtain this information.

      Please let us know so we may continue to assist.

      Thank you,
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    Re: Help with Template

    Posted 6 years 11 months ago
    • Tell them to look themselves using a browser developer tool (see screenshot).

      I've cited just one example in secure...

      This is nothing to do with any RT products.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.

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