0
Welcome Guest! Login
0 items Join Now

Help with Template

    • SEOinVancouver's Avatar
    • SEOinVancouver
    • Rocketeer
    • Posts: 73
    • Thanks: 0
    • SEO Consultant at SEO in Vancouver

    Re: Help with Template

    Posted 6 years 11 months ago
    • They say:


      Hello,

      Thank you for providing an example URL demonstrating the issue you were encountering.

      The file in question, here:
      /home/bestcana/public_html/modules/mod_rokfeaturetable/tmpl/js/rokfeaturetable.js

      had permissions set to 600, meaning that the apache server could not read it.

      We have changed the permissions to 644 to eliminate the 403 error.

      Please recheck and let us know if you still see the error.

      Thank you,
    • Henning's Avatar
    • Henning
    • Preeminent Rocketeer
    • Posts: 29362
    • Thanks: 954
    • Volunteer

    Re: Help with Template

    Posted 6 years 11 months ago
    • there are many other files ... just check the screenshot Mark provided,
      Btw. on wich version is your joomla installation excactly?
    • Last Edit: 6 years 11 months ago by Henning.
    • SEOinVancouver's Avatar
    • SEOinVancouver
    • Rocketeer
    • Posts: 73
    • Thanks: 0
    • SEO Consultant at SEO in Vancouver

    Re: Help with Template

    Posted 6 years 11 months ago
    • It is on: Joomla! 2.5.28 Stable [ Ember ] 10-December-2014 15:00 GMT
    • Henning's Avatar
    • Henning
    • Preeminent Rocketeer
    • Posts: 29362
    • Thanks: 954
    • Volunteer

    Re: Help with Template

    Posted 6 years 11 months ago
    • so change the rights for the files that show the 403-issue ...
    • MrT's Avatar
    • MrT
    • Preeminent Rocketeer
    • Posts: 101084
    • Thanks: 13481
    • Web Designer/Developer

    Re: Help with Template

    Posted 6 years 11 months ago
    • I only cited one example file (as you asked). But there are lots more - just look in the net console using a web developer tool in your browser and you will see the many, many, examples. I am really surprised that your hosting company is unabvle (or unwilling) to do this for you.

      Just for further information, we don't support Joomla 2.5 anymore and neither do Joomla. You should update to Joomla 3 as soon as you can because J2.5 has a lot of security flaws.

      If you want to upgrade from Joomla 2.5 to Joomla 3.x these are the steps to follow:

      1. backup backup backup!
      2. make sure that you meet the system requirements for J3.x (min php 5.3.10).
      3. check that al RT products are on latest versions (gantry, rt extensions and template) update any that aren't and clear server cache and browser cache. Check that RT template you are using is compatible with Joomla 3.x http://www.rockettheme.com/joomla-templates-compatibility-matrix . You can check all current version numbers in extension manager > manage. Please note if you are using "mission control" admin template that you need to uninstall this by following these special instructions http://www.rockettheme.com/forum/missioncontrol-joomla-admin-template/235181-important-information-about-uninstalling-mission-control .
      4. check all your third-party extensions are up to date and that they are compatible with J3.x
      5. test test test! to make sure anything you updated does still work ok
      6. backup backup backup!
      7. disable "system - remember me" plugin in extension manager > plugins
      8. update to J3.x and clear server and browser cache again.
      9. test test test!
      10. backup backup backup!
      11. re-enable "system - remember me" plugin.


      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.

Time to create page: 0.041 seconds