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cancel account and money back ?

    • Serhat's Avatar
    • Serhat
    • Newbie
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    cancel account and money back ?

    Posted 9 years 3 weeks ago
    • I want to cancel my Purchasing for a site license and get my money refunded. Is there such a repayment of your service?
    • MrT's Avatar
    • MrT
    • Preeminent Rocketeer
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    • Web Designer/Developer

    Re: cancel account and money back ?

    Posted 9 years 3 weeks ago
    • Please can you contact support here http://www.rockettheme.com/contact-us . They will be able to assist you.

      Regards, Mark.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    • Serhat's Avatar
    • Serhat
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    Re: cancel account and money back ?

    Posted 9 years 3 weeks ago
    • I sent a mail This email address is being protected from spambots. You need JavaScript enabled to view it. 8 hours ago. I did not get an answer yet. I wrote it down for its
    • MrT's Avatar
    • MrT
    • Preeminent Rocketeer
    • Posts: 101084
    • Thanks: 13481
    • Web Designer/Developer

    Re: cancel account and money back ?

    Posted 9 years 3 weeks ago
    • Please be patient they will reply to you.

      But do check that you sent an email .com and not .co as you just wrote.


      Regards, Mark.
    • Last Edit: 9 years 3 weeks ago by MrT.
    • Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
    • Serhat's Avatar
    • Serhat
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    Re: cancel account and money back ?

    Posted 9 years 3 weeks ago
    • ".com" ending, I was sent to the correct e-mail address. Meanwhile 11 hours no response. Calmly Waiting :)
    • Serhat's Avatar
    • Serhat
    • Newbie
    • Posts: 8
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    Re: cancel account and money back ?

    Posted 9 years 2 weeks ago
    • Please refer to our refund policy:

      "Since RocketTheme is offering non-tangible goods we do not issue refunds after the membership is made, which you are responsible for understanding upon registering at our site."

      :D

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