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SOLVED twig error after updating to gantry 5.4.13

  • SOLVED twig error after updating to gantry 5.4.13

    Posted 6 years 9 months ago
    • Hi,
      after updating my site www.nnic.nl I encountered an issue.
      First I updated to the latest Joomla, after that to Gantry 5.4.13.
      Before, the Requiem template was running perfectly, after this update it generates an error.
      With PHP 5.6 it generates

      unable to write /home/nnic/domains/nnic.nl/public_html/cache/gantry5/rt_requiem/twig/58
      this directory has permission 775.

      Trying to solve the problem, I updated the PHP version to 7.1.4

      this solved the first issue of directory 58, but now it states

      "Unable to write in the cache directory (/home/nnic/domains/nnic.nl/public_html/cache/gantry5/rt_requiem/twig/97).").

      The upper directory permission is set to 777 (dir 97 to 775).

      I tried recompiling the CSS, this did not help.

      Thanks in advance for your help.
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    Re: SOLVED twig error after updating to gantry 5.4.13

    Posted 6 years 9 months ago
    • flush the full joomla system cache after all major upgrades... if that doesn't help you could change the perms on those folders to 777 as a test...

      try flushing the gantry cache (extras menu or from joomla system cache) as well...

      it sounds like PHP may not have perms to write to those folders (in that your PHP handler is not part of the group) but try and flush the caches first
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  • Re: SOLVED twig error after updating to gantry 5.4.13

    Posted 6 years 9 months ago
    • Hi Matt,

      thanks, I tried and cleared cache... it did not solve the issue.
      I tried changing /97 permission to 777, but the file system on my control panel will not have that.
      Any thoughts?
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    Re: SOLVED twig error after updating to gantry 5.4.13

    Posted 6 years 9 months ago
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    Re: SOLVED twig error after updating to gantry 5.4.13

    Posted 6 years 9 months ago
    • you should also contact your host and ask them to ensure your PHP Handler is part of the same owner/group as your webspace
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  • Re: SOLVED twig error after updating to gantry 5.4.13

    Posted 6 years 9 months ago
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  • Re: SOLVED twig error after updating to gantry 5.4.13

    Posted 6 years 9 months ago
    • Damir: see the secure tab
      Matt: sent a email
      Thanks a lot!
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    Re: SOLVED twig error after updating to gantry 5.4.13

    Posted 6 years 9 months ago
  • Re: SOLVED twig error after updating to gantry 5.4.13

    Posted 6 years 9 months ago
    • This message contains only secure information that is visible to Damir, moderators and administrators
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    Re: SOLVED twig error after updating to gantry 5.4.13

    Posted 6 years 9 months ago

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