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500 error trying to edit Gantry template manager:styles

  • Re: 500 error trying to edit Gantry template manager:styles

    Posted 5 years 9 months ago
    • I've checked all of the things here and still continue to have issues with this 500 error. I used the Joomla 2.5 rocketlauncher package for the clarion template. I can't see any permissions issues and I can edit non-gantry templates without issue. Can someone please help?
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    Re: 500 error trying to edit Gantry template manager:styles

    Posted 5 years 9 months ago
    • CrossFuze wrote:
      I've checked all of the things here and still continue to have issues with this 500 error. I used the Joomla 2.5 rocketlauncher package for the clarion template. I can't see any permissions issues and I can edit non-gantry templates without issue. Can someone please help?
      hi there,

      you can send me your link and super admin details via pm.

      thanks, kat :)
    • Kat05 / QA Lead & Support / Germany
  • Re: 500 error trying to edit Gantry template manager:styles

    Posted 5 years 9 months ago
    • Hello,

      I've read through most of these posts, and still get this 500 error.

      we have a new install of the Modulus rocketlauncher, on a 2.5.2 site.
      config is is set to 646 and rt_modulus is set to 757 but still won't work

      can someone please help?
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    Re: 500 error trying to edit Gantry template manager:styles

    Posted 5 years 9 months ago
    • John Estrada wrote:
      Hello,

      I've read through most of these posts, and still get this 500 error.

      we have a new install of the Modulus rocketlauncher, on a 2.5.2 site.
      config is is set to 646 and rt_modulus is set to 757 but still won't work

      can someone please help?
      hi there,

      can you check your server's error logs to see if any messages show up there with more detailed information?

      kat :)
    • Kat05 / QA Lead & Support / Germany
  • Re: 500 error trying to edit Gantry template manager:styles

    Posted 5 years 9 months ago
    • hello,

      i was able to fix the problem by setting configuration.php to 757

      on another note, i still have another post of similar issue:

      www.rockettheme.com/forum/index.php?f=48..._v=viewtopic#p786007

      now that i've been able to upload templates with no issues, i thought everything was fine but the entropy rocketlauncher doesnt seem to work. I have uploaded the momentum template on another directory just to test, and it works, using the same process. any ideas?
  • Re: 500 error trying to edit Gantry template manager:styles

    Posted 5 years 8 months ago
    • I am having one heck of a time with 500 errors and server permissions since I started this post so many days ago.

      The server administrator swears the permissions are set properly (please see his screen shot),
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      yet when I log in and check permissions in the back end I see everything as unwritable (please see my screen shot).
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      I am at my wits end as this project should have been completed ages ago. I had NO problem until I moved it to IIS 7,(yes I remember your comments about IIS7 Kat05- :) ) but I can't tell my client at this point that Joomla doesn't play well with Windows.

      I have since emailed the administrator to see if he can provide a server error log to see if there is anything there.

      Does anyone have any other ideas?????
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    Re: 500 error trying to edit Gantry template manager:styles

    Posted 5 years 8 months ago
    • On Unix-based hosting you could try 757 for folders and 646 for file, it always worked for me.

      I don't have a good answer for Windows though.

      In your case i guess it should be easier to use another webhost or "plan" unless your client is using something that requires Microsoft software.
    • Please reply with a direct link to the issue & create a new thread for each new issue.

      A template is only as good as the content that goes into it ;) - DanG
  • Re: 500 error trying to edit Gantry template manager:styles

    Posted 5 years 8 months ago
    • Kat05 wrote:
      hi there,

      can you set 'error reporting' to maximum in the joomla global configuration?
      also ask you client to check the server's error logs for any detailed error messages.

      unfortunately, i can't say anything good about hosting joomla on windows servers.

      kat :)

      I cannot set any reporting as the config file is not writable. aaaaaahhhhhhh!!!!!!!!
  • Re: 500 error trying to edit Gantry template manager:styles

    Posted 5 years 8 months ago
    • prim wrote:
      On Unix-based hosting you could try 757 for folders and 646 for file, it always worked for me.

      I don't have a good answer for Windows though.

      In your case i guess it should be easier to use another webhost or "plan" unless your client is using something that requires Microsoft software.

      That was my solution 2 months ago. I would even offer to host for free just to get the stupid site off of a windows box, but alas, to no avail... Curse you Bill Gates? lol
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    Re: 500 error trying to edit Gantry template manager:styles

    Posted 5 years 8 months ago
    • hi again,

      did you send the server administrator the joomla permissions screenshot with everything being unwritable?
      if he makes the administrator only writable, then maybe all the subdirectories and other joomla directories are still not set correctly.

      kat :)
    • Kat05 / QA Lead & Support / Germany

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