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SOLVED can't activate RokSprocket in wooCommerce storefront theme

    • Roy Warner's Avatar
    • Roy Warner
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    SOLVED can't activate RokSprocket in wooCommerce storefront theme

    Posted 8 years 10 months ago
    • I'm trying to insert a rokSprocket widget into the header of a woo Commerce storefront theme but each time I click the 'activate' button from the plugins menu, i get the prompts:
      "RokSprocket v2.1.6 needs at least RokCommon Version 3.1.11. You currently have RokCommon Version ROKCOMMON"
      &
      "RokSprocket Plugin has been deactivated."

      Installed are:
      Gantry 4.1.4
      RokSprocket 2.1.6

      I do have jetpack ver3.5.3 plugin by WordPress installed. Perhaps that has something to do with this because I recall that before i installed jetpack, i was seeing the Gantry page customization controls in the Appearance side menu, but since i installed jetpack, the jetpack customization menu seems to have taken over.
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    • Damir's Avatar
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    Re: SOLVED can't activate RokSprocket in wooCommerce storefront theme

    Posted 8 years 10 months ago
    • Roy Warner's Avatar
    • Roy Warner
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    Re: SOLVED can't activate RokSprocket in wooCommerce storefront theme

    Posted 8 years 10 months ago
    • Damir wrote:
      Download this and update RokCommon to latest version you need to do it manually just override the files in plugins dir:
      www.rockettheme.com/wordpress/plugins?ta...id=1886386118[/quote

      I do Not see anything that indicates that I currently have rokCommon installed; nothing in the admin panel list of plugins or any folders in the 'plugins' folder that match the folder structure of wp_rokcommon-3.2.0.zip bundle.

      Being that there's no sign of a previously installed rokcommon plugin, should i install it via the admin plugins panel, or just upload the parent folder into the wp-content/plugins folder?
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    • Roy Warner's Avatar
    • Roy Warner
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    Re: SOLVED can't activate RokSprocket in wooCommerce storefront theme

    Posted 8 years 10 months ago
    • Since there was no sign of a previous installation, i installed via the admin/plugins panel and then activated rokSprocket.

      I can now see the rokSprocket admin menu and it seems everything is working.

      I'll mark this resolved as soon as i ad and test a widget.
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    • Damir's Avatar
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    Re: SOLVED can't activate RokSprocket in wooCommerce storefront theme

    Posted 8 years 10 months ago
    • Roy Warner's Avatar
    • Roy Warner
    • Sr. Rocketeer
    • Posts: 126
    • Thanks: 2
    • got Answers?

    Re: SOLVED can't activate RokSprocket in wooCommerce storefront theme

    Posted 8 years 10 months ago
    • iT'S WORKING FINE.

      i presume that to update an existing previous version of rokbox, you extract the contents of the zip folder and then just ftp/upload the folder and replace the existing folder on the server, right?
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    • Damir's Avatar
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    Re: SOLVED can't activate RokSprocket in wooCommerce storefront theme

    Posted 8 years 10 months ago

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