widgets gone after switching theme
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- Danny
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Server Details (Linux/Windows, Hosting service, etc) xampp 1.8.1 (apache 2.4.3, mySQL 5.5.27) PHP version 5.4.7 Platform (name and version) wordpress 3.9.1, gantry 4.1.2 Template/Extension (name and version) Fresco Link to the Issue none. Issue also occurred on a live server with other specs, older wp version, and the gantry theme
Hi,
This is a follow-up from wordpress.org/support/topic/re-activation-bug
Please read it, then read this:
First of all... I have decided to give the framework a try and bought a theme. Please tell me why there was no response at all on the WP forum when I made an effort to report a serious bug, basically crippling an entire website.
The bug is still there in v4.1.2 and should be fixed asap. In fact, in some earlier version the removed widgets where still present in the deactivated widgets section. In the latest version, they're not.
Please note following:
1. the 3rd message on the above-mentioned wp page is the current behaviour, ie. the bugs occurs even when gantry remains activate
2. the bug only affects widgets from the default settings, and of course the overrides inheriting them. Custom widgets added to the overrides are all still there, as far as I can tell. EDIT: further testing showed overrides can be affected too
3. after loosing the widgets I used gantry export and import plugin and I found the content from some text widgets I had added just before loosing them. So they are still in the DB... they're only MIA. Perhaps gantry is looking for them in the wrong place.
Please fix it yesterday!
Danny - Last Edit: 9 years 8 months ago by Danny.
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- Matt
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Strict Standards warnings are not errors, bugs, or even invalid code... the are just warnings that are often generated from code written for older versions of PHP that still work just fine with the latest and greatest PHP Library
"EDIT: this behaviour seems to only occur when addthis[3.5.8] is active. Plugin doesn't seem to work with gantry anyway, but still indicates a problem that should be fixed."
So you do not have this behavior when that plugin is not installed, correct?
The gantry import/export plugin is not a RocketTheme plugin... it was made by a 3rd party developer... - Last Edit: 9 years 8 months ago by Matt.
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- Danny
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Thanks for the strict standards info. They are not really an issue (they were just bugging me at that time).
Re the addthis plugin: I have that behaviour when addthis plugin is not active. I am not sure the behaviour disappears when that plugin is removed, but I will retest that.
And I'm aware the gantry export/import plugin is a 3rd party plugin. It's not the cause of the problem. I only mentioned it because its export file revealed the settings are still there somewhere. - Last Edit: 9 years 8 months ago by Danny.
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- Matt
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- thank you for the details, let us know how it goes.
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- Danny
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Ok, did some testing. Here's what I did:
Procedure 1: switch to a non-gantry theme, then back to the gantry theme. Gantry framework stays enabled
Procedure 2: switch to a non-gantry theme, visit a webpage, then switch back to gantry theme. Framework stays enabled
Procedure 3: switch to a non-gantry theme, deactivate gantry framework, switch back to gantry theme, visit a webpage (get message that framework must be enabled), re-enable framework
And the results:
addthis plugin* procedure result not installed 1 OK not installed 2 OK not installed 3 widgets lost installed, but inactive 1 OK installed, but inactive 2 OK installed, but inactive 3 widgets lost installed and active 1 widgets lost installed and active 2 widgets lost installed and active 3 widgets lost
* not only addthis is causing trouble when installed and active. Also wordpress SEO is triggering the bug, and who knows what other plugins. I did not see this bug with "procedure 1" when I first reported missing widgets on wordpress.org, so it got introduced between gantry 4.0.8 and 4.1.1.
I tested on the single install and a multisite install and results are the same. Also, on the multisite I did see overrides with checkmarks, but without content (I did not check every override before testing.. it's possible the content was already deleted)
The multisite install is live, so I can give the programmers access to it for testing. - Last Edit: 9 years 8 months ago by Danny.
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- Matt
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- Thanks for a detail, I'm glad there's a workaround and working scenarios for you. I'll capture this information for our devs to have a look at.
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- Matt
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This message contains only secure information that is visible to Matt, moderators and administrators
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- Danny
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Yeah, well from the glass is half full perspective... there's workarounds, but 1 quick theme switch without thinking and poof.
I just noted that when switching back to a gantry-based theme, and deactivate the conflicting plugins just prior to that, then I don't loose the widgets, so that's another workaround I guess. - Last Edit: 9 years 8 months ago by Danny. Reason: clarification
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- Matt
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- yeah... I mean I can sorta see where switching themes, deactivating Gantry, etc, could cause it to lose the settings... it may even be known/by design so as not to conflict with the new theme trying to store certain information... just conjecture... if it were me, I'd simply backup the site prior to switching themes, just to know I could restore the backup if needed... backing-up frequently has saved my rear on more than a few occassions
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