I have joomla 3.7.4 php 7.0.24 and gantry 4.1.34. After installing gantry and a rockettheme 3.7 template, I see the template in extensions, but when I click on the template's name, I can't open template manager: "An error has occurred. 404 Component not found." Which component? Why?
please post Url and login details in secure tab and I will check for you.
Also post ftp details too.
Regards, Mark
Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
Ok You only give me admin access and not superuser as I requested - so I can't check what I need to.
Please elevate the login user to superuser.
Regards, Mark.
Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
Ok I've just noticed that you have no current subscription.
Your subscription appears to have expired. Support does require a current subscription.
Your templates are all our of date as it your Joomla version.
I can only suggest that you try reinstalling the "standalone" package of the templates you already have. Normally reinstalling Gantry 4 and then the templates (standalone version) fixes this type of issue. At present you have some corruptions that will be corrected by a reinstall.
Regards, Mark.
Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.
Where did you get the new template from? You don't have a subscription?
I can't really help further without a subscription.
Regards, Mark.
Please search forums before posting. Please make sure your post includes the version of the CMS you are using and a link to the problem. Annotations on screenshots can also be helpful to explain problems/goals. Please use the "secure" tab for confidential information.