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Error in homepage when enable RokSprocket widget

    • Andres's Avatar
    • Andres
    • Rocketeer
    • Posts: 96
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    Error in homepage when enable RokSprocket widget

    Posted 10 years 3 days ago
    • Hello,
      I am getting the following error in homepage when enable RokSprocket widget
      This is the url afmcapital.com/blog/
      Fatal error: Class 'JHtml' not found in /home/afmcapit/public_html/blog/wp-content/plugins/wp_roksprocket/lib/RokSprocket.php on line 170

      Regards,

      Andres
  • Re: Error in homepage when enable RokSprocket widget

    Posted 10 years 2 days ago
    • Hi Andres,

      Try using FTP to merge your RokSprocket and RokCommon plugin directories with the latest versions from our site.
      Also, i believe that you will have to renew your membership in order to receive further support in our Forums.

      Regards,
      Dimitris
    • Posting a url to your site and screenshots of your issue could be really helpful.
      How to add a Custom Stylesheet in Gantry for WP
    • Andres's Avatar
    • Andres
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    Re: Error in homepage when enable RokSprocket widget

    Posted 10 years 1 day ago
    • Hello Dimitris,
      I have updated both plugins but the same error persist. Also, I am using as theme gantry framework. What should I do? Also, what is the membership that need to have in order to get support with plugins?

      Regards,
      Andrés
  • Re: Error in homepage when enable RokSprocket widget

    Posted 10 years 1 day ago
    • Hi Andrés,

      You can subscribe in one of these clubs here: www.rockettheme.com/join/wordpress
      This is necessary because of our Terms of Service. All plugins are free to download but the support provided in our Forum requires an active membership. Hope you understand :)
      After subscribing to a Club you can post here your WP access details and FTP details so we resolve this issue faster.

      Regards,
      Dimitris
    • The following users have thanked you: Andres

    • Posting a url to your site and screenshots of your issue could be really helpful.
      How to add a Custom Stylesheet in Gantry for WP
    • Andres's Avatar
    • Andres
    • Rocketeer
    • Posts: 96
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    Re: Error in homepage when enable RokSprocket widget

    Posted 10 years 10 hours ago
    • Thank you!

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