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Fatal Error - Tracking Order

  • Fatal Error - Tracking Order

    Posted 9 months 2 weeks ago
    • I am seeing this fatal error when I want to track an order in Magento Admin.

      Fatal error: Call to undefined method Rockettheme_RokmageMobile_Helper_Data::isMobile() in /home/ybbtmh/public_html/app/design/frontend/base/default/template/rokmagemobile/mobilecheck.phtml on line 14

      Any suggestion to resolve this issue.

      Norris
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    Re: Fatal Error - Tracking Order

    Posted 9 months 2 weeks ago
    • RokMageMobile was only tested with Magento 1.7 releases and was patched OK for 1.8 releases.... Magento 1.9 introduced Magento's own responsive system and that's when we retired RokMageMobile... if you are using RokMageMobile in conjuction with one of our other Themes, as long as you've got the latest Theme version you should be fine in disabling RokMageMobile
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    Re: Fatal Error - Tracking Order

    Posted 9 months 2 weeks ago
    • you could try:


      To replace the original "Mobile Detect" file:

      app/code/community/Rockettheme/RokMageLayouts/Mobile_Detect.php

      with the latest from here:

      raw.githubusercontent.com/serbanghita/Mo...er/Mobile_Detect.php


      see if that helps at all... also... I think that path is for a normal theme... but RokMageMobile should have the same file somewhere...
    • Last Edit: 9 months 2 weeks ago by Matt.
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  • Re: Fatal Error - Tracking Order

    Posted 9 months 2 weeks ago
    • Matt,

      Thank you for the help. I replace the currect script with the one that you provided and saved the files. When I tested the page it has the same error.

      I didn't realize this Mobile Theme was not compatibile with Magento 1.9. Do you have a Mobile Theme that will work for this website on Magento 1.9 or any other suggestions

      Norris
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    Re: Fatal Error - Tracking Order

    Posted 9 months 1 week ago
    • Yes, all of our themes going back to Kirigami are responsive and compatible with Magento 1.9

      www.rockettheme.com/magento/themes/
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