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RokBox does not work on Android - Chrome & native browsers

  • RokBox does not work on Android - Chrome & native browsers

    Posted 9 years 4 weeks ago
    • Hi guys, can't make RokBox work in my mobile (Android) version of Chrome (ver 40.0.2214.109) or the native browser on my LG G2 and G3 (other devices, too).
      Not only our non-profit's website but also in the RocketTheme's RokBox demo.
      Am I the only one or is this a known issue?

      Thank you, P
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    Re: RokBox does not work on Android - Chrome & native browsers

    Posted 9 years 3 weeks ago
  • Re: RokBox does not work on Android - Chrome & native browsers

    Posted 9 years 3 weeks ago
    • The link will change color but no pop-up, no spinning wheel, no reaction whatsoever.

      Yes, latest version of Chrome but also the native Android browser; I don't have a Nexus device but will ask around if anyone has it and will report out the results after I test on that device (as it's the golden standard for testing on Android).

      Thanks a lot
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    Re: RokBox does not work on Android - Chrome & native browsers

    Posted 9 years 3 weeks ago
  • Re: RokBox does not work on Android - Chrome & native browsers

    Posted 9 years 6 days ago
    • Hi,

      Same problem here.

      HTC One m8 with lastest Android 5.x software.

      demo.rockettheme.com/joomla-extensions/rokbox/
      When you load the demo page for the first time you have to tap/touch on a tumbnail for 2 or 3 times before the rokbox2 opens.

      I have several android users reporting this problem.
      On my iPhone/iPad with the laterst 8.x software I do not have this issue.

      (Another problemen, maybe for an new topic: When the robbox2 opens on a Ipad 1 with iOS 5.x and Safari the robbox2 is super smal like the size of the thumbnail!)

      I hope to hear from you soon about how to solve this problem or to receive an update for rokbox.

      Kind regards,
      Kevin
    • Last Edit: 9 years 6 days ago by Kevin Schutte.
  • Re: RokBox does not work on Android - Chrome & native browsers

    Posted 9 years 4 days ago
    • Hi guys,
      Thank you for your consideration to look into this. I realize it must be pretty frustrating when something works for you on a majority of devices but not on some. I have seen it on a number of Android devices not working properly (e.g. LG G2, LG G3, LG L90, etc.) with a 4.4.x Android version.
      Unfortunately (or fortunately for you ;- ) it worked for me on a Nexus 4 (have not tried it on Nexus 6).

      Couple details:
      * it works after I clear cache in the browser (not cookies, just cache)
      * sometimes it'll work when I reload the page
      * same results in Chrome 41.0.x as well as in the Android/LG browsers
      * e.g. see this page: www.evergreenmtb.org/calendar/eventdetai...8/-/thursday-thrilla (see "Log in to sign up..." at the bottom of the event details section)

      At minimum, could you please share some tools for troubleshooting (e.g. is there a way to do an "inspect element" in the mobile version of Chrome or some other way to see java and other errors?

      Thanks a million, P
    • Last Edit: 9 years 4 days ago by MtnPavlas.
  • Re: RokBox does not work on Android - Chrome & native browsers

    Posted 9 years 3 days ago
    • Also just tested it on the Samsung Galaxy S5 with same results as listed in my post above
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    Re: RokBox does not work on Android - Chrome & native browsers

    Posted 9 years 1 day ago
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    Re: RokBox does not work on Android - Chrome & native browsers

    Posted 8 years 11 months ago
    • Hi Damir,

      Any updates on this :)?

      Kind regards,
      Kevin
  • Re: RokBox does not work on Android - Chrome & native browsers

    Posted 8 years 11 months ago
    • Hello, I have a other problem,
      I need to call plugin rokbox an outside window with the function window.open ()

      So far I have the following:
      window.open ("https://www.youtube.com/watch?v=YwHd48kgENY", "data-rokbox = 1, data-rokbox-size = 640 360")

      But it does not work,
      Can you help me with my problem?
    • Last Edit: 8 years 11 months ago by Pablo Miguel Lopez Luna.

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