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Fatal error

    • bdavis21's Avatar
    • bdavis21
    • Jr. Rocketeer
    • Posts: 25
    • Thanks: 0

    Fatal error

    Posted 8 years 10 months ago
    • I installed the chapelco rocketlauncher and it worked fine. I had the site just about done from content and then from the Admin panel I selected the Update Joomla option. After a few minutes I got this back and now my site is completly down...

      Fatal error: Call to a member function isAdmin() on a non-object in /homepages/7/d288776796/htdocs/MOS/plugins/system/remember/remember.php on line 42

      URL: www.officerscholarship.com

      Cant even access the Admin log-in screen. Please help!
    • MrT's Avatar
    • MrT
    • Preeminent Rocketeer
    • Posts: 101084
    • Thanks: 13481
    • Web Designer/Developer

    Re: Fatal error

    Posted 8 years 10 months ago
    • Would that be the latest chapelco version because your subscription seems to have expired? Support requires a current subscription.

      What joomla version?

      Is that an upgrade from J2.5? - this is the correct procedure....

      If you want to upgrade from Joomla 2.5 to Joomla 3.x these are the steps to follow:

      1. backup backup backup!
      2. make sure that you meet the system requirements for J3.x (min php 5.3.10).
      3. check that al RT products are on latest versions (gantry, rt extensions and template) update any that aren't and clear server cache and browser cache. Check that RT template you are using is compatible with Joomla 3.x http://www.rockettheme.com/joomla-templates-compatibility-matrix . You can check all current version numbers in extension manager > manage. Please note if you are using "mission control" admin template that you need to uninstall this by following these special instructions http://www.rockettheme.com/forum/missioncontrol-joomla-admin-template/235181-important-information-about-uninstalling-mission-control .
      4. check all your third-party extensions are up to date and that they are compatible with J3.x
      5. test test test! to make sure anything you updated does still work ok
      6. backup backup backup!
      7. disable "system - remember me" plugin in extension manager > plugins
      8. update to J3.x and clear server and browser cache again.
      9. test test test!
      10. backup backup backup!
      11. re-enable "system - remember me" plugin.


      See specifically above regarding the "remember me plugin".

      Regards, Mark.
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