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problem with updater

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    • Kat05's Avatar
    • Kat05
    • Preeminent Rocketeer
    • Posts: 25898
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    Re: problem with updater

    Posted 6 years 9 months ago
    • hi there,

      please feel free to post your site link and super admin details into the 'secure' tab of the reply screen. then our team can take a closer look at your site.

      thanks, kat :)
    • Kat05 / QA Lead & Support / Germany
    #1356135

  • Re: problem with updater

    Posted 6 years 3 months ago
    • I am getting this same error - "Some of the updates below require authentication with your RocketTheme account" when I attempt to login - I see "[object Object]" in a pink box below the login form. I cannot upgrade Joomla because some of the Rok components are out of date.
      PLEASE HELP!
    #1374069
    • Kat05's Avatar
    • Kat05
    • Preeminent Rocketeer
    • Posts: 25898
    • Thanks: 334

    Re: problem with updater

    Posted 6 years 3 months ago
    • Please go to your Extensions Manager and uninstall the RokUpdater plugin.

    • The following users have thanked you: Ed Blumberg

    • Kat05 / QA Lead & Support / Germany
    #1374082

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